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What do I do with a “processing” order?

Our vendor partners will receive an order email when a new order is received. The order will show as Processing – which means payment was received, stock has been reduced (if the Vendor Partner enabled stock management) and the order is waiting to be processed by the Vendor Partner.

You should then process the order in your store by collecting the physical products and bagging or organizing them for pick up. Be sure to include the customer name and order number with the items.

Once the customer has picked up their order in your store, you can mark the order as complete by going to your Orders on the Vendor Dashboard or selecting Orders from the main menu after logging into Best Before.

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